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Tickets and opening times

We can’t wait to welcome you to Canterbury Cathedral. Tickets can be booked online or are available to buy on the day at our visitor centre. Please check our website prior to your visit as opening times may be subject to change.

Monday to Saturday 09.00 - 17.00 (last admission at 16.00)

Sunday 11.30* - 17.00 (last admission at 16.00)
*Between 11.30-12.30, access is available to the Cathedral ground and Shop only. the Cathedral church opens at 12.30.

 

 

Adult

£15.50

 

Children (under 17)

Free

Children go FREE when accompanied by a paying adult. (Max 2 children per paying adult; does not apply to group bookings or school visits). Children must be accompanied at all times.

 

Canterbury Students

Free

Students studying full-time at local universities - Canterbury Christ Church University, University of Kent, University for the Creative Arts - enjoy FREE entry with their student ID.

English Heritage Members

20% discount on visitor entry

  • Not valid with other promotions or offers.
  • Discounts applies to tickets bought on the door at our Visitor Centre only. Discount is not available for online booking. Standard price admission tickets cannot be refunded and exchanged for discounted tickets.
  • English Heritage members can also claim a 10% discount in the Cathedral Shop, online and in store. Valid until 31 March 2023. T&Cs apply.

Cathedral Pass

Locals can enjoy unlimited visits for the equivalent of just 10p per month!

You may be eligible for a Cathedral Pass if you:

  • work in the old city of Canterbury
  • live within 4 miles of Bell Harry tower, including within The Precincts
  • are a member of the Cathedral Congregation
  • are immediate family of a Cathedral staff member
  • are a member of any church in the diocese (on the parish electoral roll or equivalent)

Our Cathedral Pass cannot be used in conjunction with other promotions or offers.

Apply for The Cathedral Pass

Event calendar

Have a look at the range of events Canterbury Cathedral has on offer below.

 

 

What's on

There’s something for everyone – see what exciting events are currently taking place.

See what's on

Service times

Daily Eucharist   08:00
Lunchtime Eucharist   12:30 (Wednesdays and Feast Days only)
Daily Choral Evensong*   17:30
Sunday Choral Eucharist*  11:00
All are welcome and there is no charge to attend a service. *Live streamed online.

Services

Online worship

Every day the Cathedral’s services are broadcast on our YouTube channel. It’s perfect for when you are unable to be here in person. 

Explore 

Stay at the Cathedral Lodge

A unique and contemporary hotel, situated within the private grounds of Canterbury Cathedral, part of a UNESCO designated World Heritage site. In a peaceful environment but only a couple of minutes’ walk to Canterbury's many attractions.

 

Prices from £102

Go to bed and wake up the next morning enjoying the breathtaking views of Canterbury Cathedral from your bedroom window!

Directions 

Located within a beautiful and inspirational environment, in the grounds of Canterbury Cathedral.

Get directions

Meetings and events 

Our modern conference centre at Canterbury Cathedral Lodge offers meeting delegates a truly memorable event. We also offer brides a very special and truly unique wedding reception venue.

Find us

We can't wait to welcome you to the Cathedral

Monday to Saturday 09.00 - 17.00 (last admission at 16.00)
Sunday 11.30 - 17.00 (last admission at 16.00)

Between 11.30-12.30, access is available to the Cathedral ground and Shop only. the Cathedral church opens at 12.30.

Address

Cathedral House
11 The Precincts
Canterbury
CT1 2EH
United Kingdom

Parking 

Parking in the Cathedral grounds is only available for Blue Badge holders, subject to limited availability and prior arrangement. There are several public car parks nearby. 

Find out more

Donate

Your donations directly contribute to the Cathedral’s conservation – providing a space of worship, learning and fun for generations to come. Thank you, from all at Canterbury Cathedral, for considering supporting us in this way.

 

 

How can you help

It costs around £20,000 per day to ensure the Cathedral is a safe and beautiful place to visit and worship in. Your generosity helps not only with the upkeep of the Cathedral, but grants us the opportunity to keep serving our local, national, and international community.

See how you can get involved

Make a donation

We rely on the support of our incredible donors to sustain this magnificent building, where even the smallest of contributions can help in the biggest ways.

Fundraising

There are lots of ways you can raise money for Canterbury Cathedral. From organising a fundraiser with friends and family, to holding a sponsored event, or even taking on a personal challenge.

Legal

Introduction

Canterbury Cathedral (Chapter of Canterbury) makes available information, materials and products on this web site, subject to the following terms and conditions. By accessing any part of this site, you will be deemed to have accepted these terms and conditions in full. Canterbury Cathedral reserves the right to change these terms and conditions from time to time at its sole discretion.

Any questions or comments concerning these conditions of use should be directed to the IT Department.

Annual accounts

Canterbury Cathedral is a charitable organisation and its annual accounts are available here (PDF).

Access

Whilst we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason the site is unavailable at any time or for any period.

Access to this site may be suspended temporarily or permanently and without notice.

Please be aware that portions of this site may not function properly if you disable cookies. We accept no liability for loss of functionality as a result of disabling or blocking cookies. See below for details of our cookie usage.

Licence

Unless otherwise stated, the copyright and any other rights in all material on this web site are owned by Canterbury Cathedral.

Except as specifically permitted in particular areas of this site, none of the information on this site may be reproduced in any form or by any means without prior written permission from Canterbury Cathedral.

No part of this site may be reproduced or stored in any other web site or included in any public or private electronic retrieval system or service without the Cathedral’s prior written permission.

The trade marks, logos and services marks (‘Marks’) displayed on this site are the property of Canterbury Cathedral, its licensor or other third parties. You may not use any of the Marks without the prior written consent of Canterbury Cathedral or the third party who owns the relevant Mark.

Any rights not expressly granted in these terms are reserved.

Liability

Whilst we endeavour to ensure that the information on this site is correct, no warranty, express or implied, is given as to its accuracy and we do not accept any liability for error or omission.

Canterbury Cathedral shall not be liable for any damages (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or inability to use this site, or any material contained in it, or from any action or decision taken as a result of using this site or any such material.

Part of this site contains material submitted to Canterbury Cathedral by third parties. Those third parties are responsible for ensuring that material submitted for inclusion on this site complies with national and relevant foreign law. Canterbury Cathedral will not be responsible for any error, omission or inaccuracy in the material and reserves the right to omit, suspend or edit any material submitted to it.

We accept no responsibility for the content of any site to which a hypertext link from this site exists. The links are provided ‘as is’ with no warranty, express or implied, for the information provided within them. Provision of a link does not imply any endorsement by Canterbury Cathedral of the relevant site.

Proof of sending an e-mail is not proof of receipt. We accept no responsibility for non-receipt of information submitted through this site.

Jurisdiction

This web site is controlled by Canterbury Cathedral from its offices in England. By accessing this site, you agree that all matters relating to your access to, or use of, this site will be governed by English law; and you agree to submit to the jurisdiction of the English courts with respect to such matters.

Canterbury Cathedral makes no representation that materials on this site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Any person who chooses to access this site from other locations does so on their own initiative and is responsible for compliance with local laws.

Complaints

We are committed to dealing effectively with complaints received from any source other than from members of the Cathedral Staff, for which we have separate policies and processes. It is the aim of the Cathedral to address and resolve complaints informally and as soon as possible after any issue has arisen.

We aim to use the information we gain to learn and improve the way that we work.

If your complaint relates to a safeguarding issue, please refer to our independent Safeguarding Advisors,
Fiona Coombs [email protected] / 07548 232395 and Paul Brightwell [email protected] / 07398 009951.

How to Make a Complaint

Stage 1 – Informal Resolution

It is always best to lodge a complaint as soon as possible after the event so that it can be investigated whist still fresh. All complaints should be raised within three months from the date of the incident unless this is not reasonably practicable. Many matters can be resolved quickly and informally.

In the first instance, you should report the matter to the relevant department manager. This can be done either in person, in writing, by phone (01227 762862) or by email to [email protected]  We aim to respond to any concerns of this nature within 10 working days of receipt. If we can’t do this, we will explain why and tell you when we do expect to be able to respond.

If the matter cannot be resolved informally or if it is deemed more serious, then the matter should progress to stage 2.

Stage 2 – Formal Resolution

To raise a complaint at stage 2, we ask you to set out the complaint in writing and send it to the Senior Manager of the relevant department.

Mail can be addressed to the Senior Manager of the relevant department at Cathedral House, 11 The Precincts, Canterbury, CT1 2EH, or it can be emailed to [email protected] marked as Confidential and with the name of the appropriate manager in the subject line.

A Senior Manager will acknowledge, investigate your complaint, and respond within 10 working days of receipt.

If it is found that the issue is more complex than first thought, you will be given an interim response describing what is being done to deal with the matter and when you can expect a reply.

Appeals

If you wish to appeal against the outcome of a stage 2 complaint, you should do so in writing. Appeals should be addressed to the Receiver General, at the postal or email address above. You should outline the reason for your appeal, including why you feel the complaint has not been dealt with to your satisfaction.

Any appeal must be made in writing within 1 month of receipt of the reply,

The Receiver General or a member of Chapter will be assigned to acknowledge, review and respond to the appeal. This will be done within 10 working days of receipt of the appeal. If the issue is more complex, you will receive an interim response describing what is being done with it and when you can expect a reply.

 The decision taken at this stage is final, and there is no further right to appeal.

Gender Pay Gap

Gender pay reporting legislation requires employers with 250 or more employees to publish statutory calculations every year showing how large the pay gap is between their male and female employees. Cathedral data, collected on the same date each year, 5th April, may be viewed here.

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