Here to help
Contact us
All Cathedral departments, staff, and Chapter members may be contacted via:
Cathedral House,
11 The Precincts,
Canterbury CT1 2EH
United Kingdom
[email protected] / +44 (0) 1227 762862 (normal office hours, Monday-Fridays)
At weekends: If you need to contact us during the weekend, our Visitor Centre is open on Saturdays from 09.00-17.00 hrs, and Sundays from 11.30-17.00 hrs.
Emergencies and out-of-hours: Our Cathedral Constables may be contacted outside office hours on 44+ (0) 1227 866237.
Complaints and feedback: Email [email protected]
Safeguarding & Welfare
If you have urgent concerns about a safeguarding situation where a child or adult is in immediate danger or requires immediate medical attention call the emergency services on 999.
If you are not in the cathedral and would like to discuss safeguarding or need to report any concerns, you can contact our Safeguarding & Welfare Team:
01227 865225 / [email protected]
Find out more about Safeguarding & Welfare at Canterbury Cathedral
Other useful contact details
- Visits Office for enquiries regarding visiting the Cathedral and group bookings.
- Occasional Offices for enquiries regarding Baptisms, Weddings, Funerals, and Interment of Ashes.
- Travel Trade for travel trade and tourism enquiries
- The Dean's Office for enquiries for Dean David and Chapter
- 'Friends' Office for enquiries the Friends
- Cathedral Shop to enquire about our wide range of souvenirs, publications and gifts.
- Canterbury Cathedral Lodge for enquiries about accommodation, conference facilities or weddings.
- Press Office or +44 (0)1227 862750 for press and media enquiries.
- Filming and photography enquiries: please contact Press Office or +44 (0)1227 862750
- Events Office to enquire about using the Cathedral for a special service, concert or event.
- Archives for enquiries regarding visiting the archives or accessing its collections.
- Library for enquiries regarding visiting the library or accessing its collections.
- Schools Department for enquiries regarding school group visits and educational resources.
- Director of Education for enquiries regarding Anglican conferences and courses.
- Human Resources for employment and work experience enquiries.
- Fundraising Department (including the Cathedral Trust) for enquiries about making donations.
- Accounts Department for financial matters.
- Stained Glass Studio for enquiries about conservation or creation of stained glass
- Virgers (Vesturer’s) Department for enquiries regarding services.
- Webmaster to report any problem with this website.
- Other enquiries: [email protected].
Canterbury Cathedral is a Registered Charity (Charity Number 1206913).