We are delighted to welcome you backBook your tickets now, for a day out 1,400 years in the making. Kids Go Free until 31 October 2021 (T&Cs apply).
Do I need to book a ticket to visit?
We advise you to pre-book online via our website in order to guarantee your preferred entry date and time, but tickets can be bought from our Visitor Centre when you arrive. Click here to book your tickets.
As part of our online booking process, you will also have the option to opt-in to receive Cathedral updates and marketing messages if you wish.
Will I need to choose when I want to visit the Cathedral and Precincts?
If you pre-book online, you will be asked to select the date and time you wish to visit. This will guarantee you entry on your preferred day and time. Click here to book your tickets.
Tickets can also be purchased from our Visitor Centre when you arrive at the Cathedral.
All tickets purchased are for single-use entry only on the date and time specified.
I have a Precinct Pass, do I need to pre-book entry to the Precincts and/or Cathedral?
Precinct Pass holders can choose to pre-book their visit online, but this is not a requirement. It is possible to just show your Precinct Pass on arrival at the Cathedral.
What safety measures are in place?
For the comfort, safety and reassurance of our visitors, worshippers and staff, Canterbury Cathedral will continue to maintain a number of Covid mitigation measures, including:
- Provision of hand sanitiser stations
- The wearing of face coverings when in close proximity to others
- The use of a one-way route around the Cathedral
- Delivery of an enhanced cleaning regime in busier areas.
Should I wear a face mask?
As a courtesy to other visitors and our staff, please wear a face covering when in close proximity to others.
NHS Test and Trace
In line with revised Government advice (21/7/21), visitors and worshippers are encouraged to ‘check in’ when they arrive at the Cathedral, either by scanning the NHS QR code poster via their NHS COVID-19 app or by providing their contact details to our staff. This will support NHS Test and Trace.
Where do I go when I arrive?
Pre-booked ticket holders can enter via Christchurch Gate where a member of staff will check their timed-entry ticket and direct them into the Cathedral Precincts.
Visitors who need to purchase tickets should enter through our Visitor Centre and Shop. Please speak to our staff if you require access to the lift.
Once inside the Precincts, accessible/wheelchair entry to the Cathedral building is via the North Door and is clearly signed. Download our visitor leaflets for more details:
- Click here to download our main visitor route leaflet (PDF)
- Click here to download our accessible route leaflet (PDF)
- Click here to download the Entrances to Canterbury Cathedral map (PDF)
How long is my visit likely to last?
Your visit is likely to last one to three hours.
Will audio tours be available?
Our new audio tour app will be available very soon. In the meantime, our Cathedral Stories audio podcast gives you the chance to learn more of the Cathedral’s fascinating history before you arrive. Click here to listen to the episodes.
Will services of worship be taking place?
Services of worship take place outside of visiting hours (click here to read our Worship FAQs). Visitor opening times may change at short notice due to funerals, weddings, services or exceptional circumstances. Please check our website regularly prior to your visit.
Will I be able to light a candle?
Yes. Votive candles will be available at the west end of the Nave during Nave services. A prayer meditation is also available (text and audio) on our website to help guide your prayer.
Can I buy refreshments?
Yes. Our open-air kiosk in the Precincts serves a range of refreshments including tea, coffee, cakes, sandwiches and ice creams. The kiosk opening hours are:
- Monday – Saturday: 10.00 – 15.30
- Sunday: 11.00 – 15.00
Will the toilets be open?
Yes. Our public toilets in the Precincts will be open 10.00-18.30 daily. Toilets will be checked regularly.
Is visitor parking available?
Parking is available for Blue Badge holders only, subject to limited availability. No other parking on site is possible. Please use the public car parks within the City.
Can I donate to support the Cathedral?
Yes, we welcome any support for our ministry and the stewardship of the Cathedral. You can donate online, give at one of the contactless donation stands in the Cathedral, or make a cash donation into one of our collection boxes.
People who are symptomatic
Anyone showing symptoms of COVID-19 (a new continuous cough, a high temperature or a loss of, or change in, their normal sense of taste or smell) should not visit the Cathedral due to the risk that they pose to others; they should self-isolate at home immediately with other members of their household. Remote participation should be considered, for example by watching our daily online videos.
Archives and Library
The Archives and Library reading room is open on Wednesdays and Thursdays. All visits need to be pre-booked. Please click here for more information.
Please note that bag searches may be carried out upon arrival by our Cathedral Constables. To keep delays to a minimum, visitors are asked to avoid bringing large bags or backpacks. The searches are not in response to intelligence of any particular threat relating to Canterbury Cathedral, but we take the security of staff, volunteers, visitors and worshippers very seriously, and we hope this will help reassure all who come to the Cathedral.
Who can I contact with any other questions?
Our Visits team are happy to help with any queries you have. Email them at email@example.com.