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Schools FAQs

Schools FAQs

Helpful Information and Frequently asked Questions

Canterbury Cathedral values young people and children as being a vital part of the organisation. We aim to provide a healthy and safe environment whilst enabling visiting school children to enjoy the opportunities afforded within the cathedral and precincts.

The Cathedral is first and foremost a working church. We therefore ask for your help and support in preparing all students and staff for their visit, ensuring that the Cathedral can be enjoyed by all our visitors.

Please note:

  • School staff are responsible at all times for the supervision of children in their care whilst on Cathedral premises.
  • A group of children or young people should not be left unattended by their own school staff at any time. All contact details for teachers must be given to the Welcome Centre on arrival and should be checked and correct.
  • Please be aware of other visitors to the Cathedral. The crypt is reserved as a quiet place for prayer and reflection and at certain times prayers are said by the Cathedral chaplain.
  • Staff at the Welcome Centre or Cathedral will be pleased to assist with any questions at all during your visit.

If you have any questions about the planning of your visit, please contact the Schools Department on or 01227 865262.

Frequently Asked Questions

Do I need to book in advance?

Yes please. We get very busy especially in the summer, so it is best to book as far in advance as possible to avoid disappointment. Un-booked groups are charged more.

Is there a lunch room?

We have one lunch room in the Schools Department which is usually reserved for visiting primary schools. In the warm weather there are plenty of places in the Precincts where it is possible to enjoy a packed lunch.

Where are the toilets?

The closest toilets to the Schools Department are situated 50 metres away in the Precincts.

Where do we go when we arrive?

Please report to the Visitor Centre on arrival. They will notify the Schools Department that you are on your way.

Do you have a risk assessment we can use?

Yes, we do have comprehensive risk assessments for both the Cathedral Building and Precincts and also the Project Room in the Schools Department. You are very welcome to use these when completing your own risk assessment for your visit. Please see Downloads section.

We recommend that all teachers bringing a school party to the Cathedral make a pre-visit to the Cathedral to help plan the trip effectively. These visits can be arranged by contacting the Schools Department or calling 01227 865262. Such visits are free of charge.

Is there a shop?

There is a Cathedral shop that stocks a wide range of gifts including plenty of items at pocket money prices. Alternatively schools can pre-book ‘goody bags’, which include a notepad, pen and a pencil and cost £2:50 each.

What if we are late?

If you realise that you are going to be later than your scheduled start time, please let us know as soon as possible. Guides are booked for specific tour times and may only be able to wait for 15 minutes. If you inform us that you might be delayed, we are more likely to be able to rearrange your activities so that you still have a worthwhile and enjoyable visit.

How long will our visit last?

Once you have entered the Precincts you are welcome to stay as long as you like. However, we suggest that you allow at least one hour for an ‘entrance only’ visit. It is advisable to allow an hour and a half if you have booked tours. If you are bringing a primary school group for trails and activities, you will be provided with a timetable that is specific to your visit.

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