Winter at the Lodge

Winter at the Lodge
This article is part of our October 2012 E-bulletin, to receive future issues please subscribe here.

2012 has been a fantastic year for the Canterbury Cathedral Lodge. To share our celebrations we would like to offer E-bulletin readers an exclusive winter discount.

The Lodge has been fantastically busy this year and in the past month we have welcomed the arrival of our new General Manager Richard Moppett. Richard has a long and solid history of hospitality management having previously managed the Bridgewood Manor Hotel in Chatham and the Thistle Brands Hatch Hotel in West Kingsdown.

I am immensely proud to have been chosen to lead the team at the Canterbury Cathedral Lodge. 2012 has been an excellent year and we are looking forward to building on these foundations in the next 12 months

Richard Moppett
General Manager Canterbury Cathedral Lodge

Richard’s arrival follows the departure of James Perry who left the role of General Manager in July 2012, James was at the Lodge for four years and in that time he pioneered many improvements.

The hard work of the team at the Lodge has been recognised. In March, we were delighted to report that they had won the Kent Invicta Chamber of Commerce ‘Excellence In Customer Service’ Award.

This is a great tribute to everyone who works at the Lodge as they were up against competition from across the county, including very large organisations of great repute.

John Meardon, Receiver General

Peer acknowledgement is a fantastic morale booster, and gave us all a spring in our step; but the team were bowled over when they discovered in May that the Lodge had been given a 2012 Trip Advisor Certificate of Excellence Award. This accolade honours hospitality excellence and is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor. To qualify for the Certificate of Excellence, businesses must maintain an average rating of four or more stars out of a possible five, as given by reviewers on TripAdvisor. This truly was an award given to the Lodge by its guests, and is recognition that our visitors enjoy their experience here.

There were further celebrations in June when it was confirmed that the Lodge had made it to the finals of the Kent Excellence in Business Awards (KEiBA) best leisure and tourism business of the year. The highly regarded award is given to a business that demonstrates outstanding performance in the delivery of leisure, tourism, visitor attractions or hospitality. 40 businesses were nominated for the KEiBA finals in 13 categories and The Cathedral Lodge was the only hotel and conference venue amongst them.

September brought more good news when we were delighted to hear that we had made it to the final three in the Laterooms.com best kept secret awards for the best view. We have just learned that we came a very handsome second place.

So, awards to one side, as this busy year comes to an end, the Lodge and its team has no time to be idle. Following positive guest feedback concerning the refurbished family room in the Burgate annexe, the remaining five bedrooms here are about to be fully re-furbished.  Work will start on Monday 29th October, and the transformation will take one month. The new family rooms will be ready for our busy festive period with a brilliant new design and feel.

As the Christmas season will soon arrive, we have a treat or two in store for our guests and visitors. If you’re looking for a fitting location to celebrate the season, we still have a few limited spaces for our popular Festive lunches and Christmas party nights, which start from £19.95 per person. Click here to view the delicious menu.
From 24th – 27th December inclusive, we have a special reduced rate available to stay at the Lodge of £99.00 per double or twin room, per night, inclusive of a full English breakfast in our Refectory Restaurant.

And, finally, to celebrate our fantastic year, we are pleased to offer all our E-bulletin readers an exclusive winter deal: a 10% discount on our public rates for all bedrooms booked in January and February 2013. To take up this offer, quote the exclusive promotional code EBULL01: bookings must be made by 31st December 2012 for the discount to apply.